Payment Processing Fixed

Some time between the 17th and 20th of October our payment system stopped loading within the Dashboard. This was caused by a compatibility issue between our CDN Partners Javascript compression technology and our payment widget.

We managed to fix this problem this morning and we are once again able to take new payments. This bug may have also affected customers trying to cancel a paid plan, if you were trying to do that, you can now do so. This issue did not affect customers who were already subscribed, your payments during this time would have been processed normally.

Thank you to the users who made us aware of this issue this morning, we are very sorry it happened and have taken steps to make sure this doesn't occur again in the future.


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