privacy policy

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Last Update: 28th of May 2019
28th of May 2019
Added a new email alert condition, when your paid plan is ending tomorrow you will now receive an email notification. This is tied to the "Important emails related only to my account" email preference toggle within the dashboard.
7th of May 2019
Added a new payment option to the Paid Plans tab: PayPal. We now support 6 and 12 month plan terms for customers who wish to use PayPal.
3rd of May 2019
Refactored lots of the backend code, refined the status alert UI that appears when altering settings, improved the email change code to now utilise our status alert UI.
2nd of May 2019
  • Enabled support for logging into the dashboard using your accounts email address.
  • Added new text explaining that adding an account password enables login by email address.
  • Altered the styling of some paragraphs on the settings tab.
  • 29th of April 2019
    Further corrected an issue where changing your API Key could result in a loss of past query statistics.
    16th of March 2019
    Corrected an issue where changing your API Key could result in a loss of positive detections and query statistics.
    12th of March 2019
    Corrected an issue where users with the 1Password X browser plugin would be asked to upload an image when automatically filling out their login credentials.
    23rd of February 2019
    Improved the performance of the stats positive detection log, especially for users with a very large positive detection rate.
    19th of February 2019
    Added pagination to the positive detection JSON output, this was a requested feature by a customer.
    8th of February 2019
  • Added a reveal animation to the Two-Factor settings toggle.
  • Updated the positive detection log within the stats tab to make each entry expand when clicked to give detailed information about the IP including attack history.
  • 30th of January 2019
    Altered the subscription system to also ask for Billing Name and Address to increase the chances of successful charges. This has been done due to banks automatic fraud prevention blocking charges that don't include name and address information.
    21st of December 2018
    Corrected an issue where the upper and lower boundaries of an IP range as specified in the Whitelist/Blacklist boxes were not being detected by the API.
    7th of December 2018
    Fixed an issue where the first time you load the dashboard after making your first payment it would fail to load. Fixed a related issue where refreshing the dashboard after making a payment could cause duplicate charges to be issued.
    3rd of December 2018
    Improved the "Next Payment" display so that it always shows the true amount being billed instead of just the current plan size you're currently subscribed to.

    This corrects an issue where users changed their plan mid subscription causing the amount billed to differ from our set plan prices due to our use of prorated pricing for plan alterations.
    27th of November 2018
    Increased positive detection log storage from 32MB to 128MB. Made the message that appears more clear for users that surpass the 128MB storage quota.
    23rd of November 2018
    Updated the Dashboard Whitelist/Blacklist API to better support adding and removing multiple entries at once.
    18th of November 2018
    Country map updated to support numbers for the value legend instead of generic terms.
    15th of November 2018
    Corrected an issue where the last 2-3 minutes of queries from yesterday would show in todays stats due to a processing delay. They are now correctly stored in yesterdays stats.
    13th of November 2018
    Corrected a bug that caused the positive detection map to not load for newer accounts.
    8th of November 2018
    Corrected a bug that caused daily query allowances to not reset at their usual time.
    4th of November 2018
    The time stamps next to entries in the positive detection log now update in real-time using client side javascript.
    2nd of November 2018
  • Made the dashboard reload faster for paid customers by adding short-term (5 minute) caching to the retrieval of customer data from Stripe.
  • Corrected an issue where existing customers signed up to a monthly plan would receive an upcoming payment notice for an upcoming payment when they had chosen to not receive those notices.
  • 1st of November 2018
    Added a new email setting to the dashboard called "Upcoming payment notices" which when enabled will send you an email several days before we charge you for a currently active subscription.
    29th of October 2018
    Corrected an issue where you couldn't filter the positive detection log by tag when searching for special characters such as : and / among others.
    28th of October 2018
    Partially rewrote the stats processor, average time to display positive detections and incurred queries now down to 1 Minute and 30 seconds. Previous average was 4 minutes.
    26th of October 2018
    Added invoice history to the Paid Options tab - Shows all invoices for your current subscription or most recently held subscription and will show all future invoices too. Includes PDF downloading of invoices aswell.
    22nd of October 2018
  • Query statistics that show a percentage now round to two decimal places for more accuracy.
  • Daily usage chart now shows percentages when hovering over different days.
  • Notice added to the positive detection log if you've exhausted your positive detection log storage quota for the current month.
  • Positive detection log storage quota has been raised from 10MB to 32MB per month.
  • 4th of October 2018
    Improved the query usage stats graph to make it more readable, fixed a browser console warning message due to id reuse by unused entity id's.
    27th of September 2018
    Added a new filter button to the positive detection log under the stats tab. Enables filtering and searching of log results.
    26th of September 2018
    Changed the position of the "previous" and "next" buttons for navigating logs and stats based on user feedback.
    23rd of September 2018
    Corrected an issue where if you attempted to cancel a subscription while having an overdue invoice you would still receive billing attempts.
    24th of August 2018
    Updated the positive detection log with a new look, country flags and detection type indicators. Removed redundant numbering from the far left of the listings.
    21st of August 2018
    Added links to our threat page for individual addresses within your positive detection log.
    15th of August 2018
    The paid plans tab has been redesigned to match the new style of our prices page. All of our plans and their prices are still the same as before.
    11th of August 2018
    All the icons across the site have been updated to Font Awesome 5 Pro's thin icon font. The email change form was also changed and some of the other settings buttons were extended in length to fill the space available.
    10th of August 2018
    Many changes were made to the dashboard today including:
  • Icons were added to most buttons
  • The descriptions of our email notification types were shortened.
  • The navigation bar text is now uppercase and uses the same font as our normal buttons.
  • The text you receive by email when changing your email address has been improved.
  • The account recovery page has had its text improved.
  • When performing an account recovery we now include the IP Address of the requester within the recovery email.
  • 9th of August 2018
  • Fixed a bug that could stop the White and Blacklists from detecting IPv6 addresses correctly that have collapsed portions within their hextets.
  • Fixed a different bug that stopped the White and Blacklists from lifting IPv6 CIDR ranges from their input fields.
  • Altered the White and Blacklist example text to include IPv6 Address and Range examples.
  • 5th of August 2018
    Fixed a bug where some error messages would be suppressed when logging into the Dashboard for the first time.
    20th of July 2018
    Fixed a bug where deactivating the external dashboard API would make the whitelist/blacklist counter return an error message.
    12th of June 2018
    Fixed a bug where the default text descriptions next to the "API Settings" toggles were always set to "Enabled".
    9th of June 2018
    Improved Recent Detection and Country map load times (both under the stats tab and by API call) for users with very large positive detection logs.
    7th of June 2018
    Altered the "last update" feature you're currently viewing to be scrollable so that it can display more updates.
    5th of June 2018
    Fixed a Whitelist/Blacklist dashboard API issue that could cause database consistency issues when performing rapid changes.
    4th of June 2018
    Added an action result indicator to the bottom of your browser window for common dashboard tasks.
    2nd of June 2018
    Added toggle options for deactivating the API and disabling external dashboard access by your API Key.
    28th of May 2018
    Added a copy api key to clipboard button.
    27th of May 2018
    Added a new email preference to receive near-instant notices when going over your query allowances. Altered the detailed hover explanations for each email preference. Corrected an issue that caused a few users to receive overage notices after going over their query allowance for 4 days in a row instead of 5.
    20th of May 2018
    Added a blue question mark next to "Queries Today" which when highlited shows how long until the next day begins. Fixed another bug that could cause some users recent detection log and JSON exporting features to stop working.
    5th of May 2018
    Fixed a bug where some users recent detection log and country display would fail to load, fixed the same bug in the JSON export API. Added "blacklist" as a positive detection type in the recent detection log.
    18th of April 2018
    The whitelist and blacklist features now display how many unique items were lifted from their input fields with auto-refreshing displays when pressing the save buttons.
    6th of April 2018
    When receiving an account alteration alert email we now include the requesting IP Address that made the alteration for added security.
    5th of April 2018
    Optional Two-Factor Authentication has been added to the dashboard.
    2nd of April 2018
    Drastically improved the speed of country lookups for the recent detection log and JSON exporting.
    26th of March 2018
    Improved recent detection log, all entries now appear in correct chronological order.
    22nd of March 2018
    Added a new positive detection map to the stats tab
    21st of March 2018
    The Recent Detections view on the Stats menu now shows the country of positive detections. The JSON Exporter also now exposes country information.
    18th of March 2018
    Added the ability for subscribers to update their billing information on the paid options tab.
    15th of March 2018
    Added a notice to the dashboard if you're still using the v1 API for recent queries.
    1st of January 2018
    New fraud prevention system introduced to paid plans tab.
    18th of December 2017
    A new graph to visualise your queries was added to the stats tab.
    25th of November 2017
    The login page has been remade with a new registration split view.
    21st of November 2017
    The support tab has been rewritten with clear support buttons and live availability indicators.
    12th of November 2017
    The Dashboard has been made more responsive on initial loading and we've altered the way stat downloads are triggered so they don't produce a new tab in your browser.
    11th of October 2017
    The Blacklist and Whitelist features now support ASN numbers alongside IP Addresses and IP Ranges.