Account Recovery


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Last update: 13th of June 2024
13th of June 2024
Corrected an issue where if you had multiple Custom Lists and used the save all button it would combine their list content in our database causing incorrect data to be utilised by the API.
31st of May 2024
Twenty new account activity log types were added related to system and support initiated events including payment reminders, query overages, plan expirations, email failure issues etc.
30th of May 2024
Added a new account activity log feature which lets you view all the activity pertaining to your account in one concise location. Altered the emails you receive when logging into your account from a new address to include the geographical region and country of the login. Changed the color used on the close account and erase all data button to be red so it's more prominent and easy to notice.
8th of May 2024
Corrected an issue when purchasing a paid plan you may have received an error message that your plan couldn't be applied although it had already been applied.
7th of May 2024
Improved login security by implementing more stringent login attempt time outs.
13th of April 2024
All the statistics shown on the stats tab now break out blacklisted and custom rule based detections into their own categories. Corrected the Chart display found at the bottom of the stats tab so that the colors always correspond correctly to the items being shown in the chart. Fixed a server 500 error when deleting all custom lists from the dashboard.
22nd of March 2024
Today hostnames were added to the API. As a result the custom rules feature was updated to support this new data provider in conditions.
21st of March 2024
Increased the resiliency of applying a paid plan to an account when communication with our payment processor is malfunctioning.
19th of March 2024
Corrected an issue in some browsers where the queries today and queries total displays would have a low-contrast font color.
18th of March 2024
Corrected a visual issue with the stats usage graph where in some browsers when changing the data being viewed it would result in the page scrolling up erroneously.
17th of March 2024
Altered the top navigation bar across the entire website to stay pinned at the top of your web browser while turning translucent with a subtle blur when scrolling.
14th of March 2024
Hardened the account recovery tokens that are issued to customers so that they cannot be reused once the accounts password or email address are altered.
16th of February 2024
Added dividers to the Custom Rules feature allowing for visual seperation between unrelated rules.
15th of February 2024
Added support for IPv4 and IPv6 CIDR ranges to be utilised by Custom Rules directly without the need for them to be loaded from a Custom List. Corrected an issue where IPv6 CIDR ranges loaded from a Custom List by a Custom Rule were not adhered to.
31st of January 2024
Switched country information for IP addresses presented in the dashboard from utilising Maxmind country data to our own data.