When we first started last year we didn't send our users any emails except when they first signed up to our service. But since then we've added a lot of functionality and there are some account events you definitely want to be kept informed about. For example we send you emails if the following occurs:

1. Your account has a password set or changed
2. Your email address is changed
3. Your API Key is changed
4. Your paid plan ends

And as of a few days ago we now send you an email if you go over your daily query allotment for five consecutive days. But don't worry we limit these emails to one per 30 days as not to be spammy.

If you don't want to receive these emails at all you can of course toggle them off from the dashboard by unticking the Send me important emails related only to my account checkbox.

This is the only email change we have made, we think it will really help our customers because based on our internal statistics about 5% of our daily active users are going over their query limits and as our service is the kind of thing you setup once and forget about they may never realise that some of their queries are being denied by our API.

Already since we added the new notification emails we've seen two customers alter their querying behaviour and a third customer go from a free plan to a paid plan. All of these customers were notified by our software that they had been going over their query allotments for five days in a row.

So the important thing for us was striking the right balance between keeping our customers informed and yet not burdening them with lots of spammy usage emails. We think we've done that but of course you can disable these emails entirely as explained above.

Thanks for reading and have a great day!