v2 API adoption rates

On January 1st 2018 we introduced our v2 API which was the first new version of our API since we started in April 2016. Sure we'd re-coded v1 quite significantly several times since we launched but the v2 rewrite changed everything. It really was a from the ground up re-implementation of our API with almost no shared code between v1 and v2 due to the main feature we wanted to implement which was the ability to check multiple IP's with a single query, a feature we call multi-checking.

I'm pleased to say that since the launch we have seen quite a high degree of registered users utilising the new API. In-fact 46.37% of all registered users are now making use of the v2 API and as of right now 79.54% of all queries made today by registered users were to the v2 API endpoint. Our largest customers are the fastest movers in this regard and have jumped onto the v2 endpoint very quickly.

For a new product that's only just over three months old that's incredible adoption and it means we're getting our messages out to our customers and they are trusting us to make the right decisions with a product they rely on every day.

When it comes to unregistered users the adoption rate is quite a bit lower, only 11.56% of unregistered users that performed any query to the API today did so to our v2 endpoint. We expect this because many of these users are using 3rd-party software solutions that are still using the older v1 API and these users have not configured the software and so have not got an API key yet.

We're still two years away from us ending support for v1 so these numbers are incredibly encouraging to us. The third-party software that has implemented our v1 API will likely get updated or replaced before then but we're leaning towards creating a simple redirect endpoint at v1 which will forward queries to the v2 endpoint and translate the queries back into a v1 format. This won't take much effort from us and guarantee no one gets left behind, we know sometimes people implement an API and then forget about it and we don't want to leave anyone unprotected.

So that's the update we wanted to share, the high adoption rate among our registered customers has been a great win for us and with the new v2 specific features we launched in March it has only accelerated the adoption rate. We don't poll users for their satisfaction of our service but many like to write in and tell us anyway and I'm pleased to say the satisfaction rate is incredibly high, we've been able to provide a stable service whilst responding to new feature requests from our customers.

We love to hear from all of you, if you have a new feature idea, found a bug or just want to tell us what you think of the service please get in touch and let us know!


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